Privacy Policy

Private Match ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using the service you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

• Account registration data: email address, username, password (hashed), age, gender, and sexual preferences.
• Profile content: photos, bio, interests, and location data you voluntarily enter.
• Communications: messages sent through the platform.
• Support requests: correspondence you send to our support team.

1.2 Automatically Collected Information

• Log data: IP address, browser type, operating system, referrer URL, pages viewed, and timestamps.
• Device information: device identifiers and mobile network information.
• Cookies and tracking technologies: session cookies, preference cookies, and analytics pixels (see our Cookie Notice).

1.3 Location Information

With your permission we collect precise or approximate GPS data to show you nearby members. You can withdraw this permission at any time through your device settings.

2. How We Use Your Information

• Providing, operating, and improving the platform.
• Personalising your match and discovery experience.
• Sending service-related notifications (account activity, security alerts).
• Enforcing our Terms of Service and community guidelines.
• Detecting and preventing fraud, abuse, and illegal activity.
• Complying with legal obligations, including age-verification requirements.
• Conducting anonymised analytics to understand usage patterns.

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data on the following lawful bases:

• Contract performance — to provide the service you signed up for.
• Legitimate interests — fraud prevention, security, service improvement.
• Consent — marketing communications and optional cookies (withdrawal available at any time).
• Legal obligation — age verification, regulatory compliance.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers: hosting, analytics, payment processors, and customer support tools acting as processors under data agreements.
• Law enforcement: when required by law or to protect the safety of users or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets (you will be notified in advance).

Profile information you make public is visible to other registered members.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion at any time. After deletion, anonymised analytics data may be retained indefinitely.

6. Your Rights

Depending on your jurisdiction you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability (receive your data in a machine-readable format).
• Withdraw consent at any time without affecting prior lawful processing.
• Lodge a complaint with a supervisory authority (EU/EEA residents: your local Data Protection Authority).

To exercise your rights, contact us at privacy@example.com.

7. Cookies

We use cookies as described in our Cookie Notice. You can manage preferences via the cookie banner on the main site.

8. Children

Our service is strictly for adults 18 years of age or older. We do not knowingly collect data from anyone under 18. If we become aware of such collection we will delete the account and data immediately.

9. Security

We implement industry-standard technical and organisational measures including TLS encryption, password hashing, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. International Transfers

Your data may be processed in countries outside your own. Where we transfer data outside the EEA, we use Standard Contractual Clauses or other approved safeguards.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through an in-app notice. Continued use of the service after changes constitutes acceptance.

12. Contact

For privacy enquiries: privacy@example.com
For general support: support@example.com